Frequently Asked Questions
Everything you need to know about our premium home textiles.
What materials are used in Ekelund products?
We pride ourselves on using 100% natural fibers, primarily organic cotton and linen, all certified by GOTS to ensure the highest environmental and social standards.
How should I care for my woven textiles?
To maintain the quality of your linens, we recommend machine washing at 60°C (140°F) with similar colors. Avoid using bleach or tumble dryers to prevent shrinkage and preserve the integrity of the weave.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take between 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship our home textile collections worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Are your products eco-friendly?
Sustainability is at our core. Our production facility is environmentally certified, and we use eco-conscious manufacturing processes that minimize water waste and chemical usage.
