Returns & Exchanges
At Ekelund, we want you to be completely satisfied with your home textiles and decor; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unused items in their original packaging, ensuring all tags are attached and the product is protected for transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
